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Life at Jetstar
Adventure and achievement await…
How would you like to be part of a team of thousands, all working to make the world more accessible?
Jetstar is alive with a sense of adventure. We’re a team focused on safety, passionate about enjoyment and driven to deliver not just low fares, but a great experience for our customers. If you love the road less travelled, you’ll thrive here because every step you take has the potential to advance Jetstar as the clear customer choice in value travel.
Everyone is encouraged to bring new ideas to the table. You’ll also be supported to anticipate, develop and explore while your work will connect people and enrich lives.
We talked to team members from across Australia, New Zealand, Singapore and Japan about their Jetstar adventures, discover what they have to say below!
So why choose Jetstar?
We’re part of something bigger
Our Australia and New Zealand business is wholly owned by the Qantas Group. Qantas is Australia's largest airline and employs more than 30,000 people. And the Jetstar brand, with airlines in Japan, Singapore and Vietnam, is strong and trusted across Asia Pacific.
We are one team and passionate about enjoyment
We know our people are responsible for our success. We work as one team, with a fun and dynamic work culture where we embrace and celebrate our values.
We believe in rewarding our team members
Team members have access to heavily discounted fares to hundreds of destinations all over the world – not only for team members, but for their favourite travel companions too. Our staff travel benefit includes discounts on airfares, accommodation deals, car hire and travel insurance for both domestic and international travel. Discounts can be used within the Jetstar Group airlines, Qantas and other partner airlines.
We also offer a peer-driven employee recognition program, known as Bravo. It allows anyone to recognise a team member for living our values, which helps us celebrate our successes together. Team members recognised through the program have the opportunity to receive a range of awards – from gift vouchers, to dinner with our executive leadership team, to a holiday with other Bravo award winners – read Anita’s story!
We’re a diverse and inclusive workplace
Our team comes from a variety of backgrounds, cultures, languages, beliefs, experiences and talents. Our Diversity Council fosters a resourcing policy that encourages a 50:50 gender ratio in candidate shortlist and hiring selection panels.
We’ll support your career development
We offer professional development training, career conversations, management and leadership development training, mentoring and on-the-job work assignments to help develop skills for your future.
We support our local communities
We actively support a number of charities and community programs. Our StarKids partnership with World Vision has raised more than AU$7 million for community projects in the countries we fly to, and our Flying Start program has granted more than AU$1 million to local charities. Read Lisa's story!
We care about your wellbeing
We promote a variety of health and wellbeing initiatives such as a free employee assistance program (EAP) and OHS initiatives to prevent workplace injuries. We partner with BeyondBlue to promote a mentally healthy workplace.
Challenging and meaningful work
We love to be challenged through rewarding and interesting work. Jetstar is alive with a sense of adventure. Day in and day out, our teams across Asia Pacific search for new ways to make the world more accessible.
Our Customers
We strive to provide an exceptional experience for our customers through our offer of all day, every day low fares so more people can fly to more places, more often.
Safety is our priority
From office-based team members to pilots and engineers, we’re all safety ambassadors. We provide ongoing safety training and promote a safety first culture across our organisation.
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